MFG FM appoints Mitie's Joanne Suffolk as Head of Facilities Management

MFG has appointed Joanne Suffolk as Head of Facilities Management, bringing her in from Mitie, where she spent almost five years on the Home Office and Ministry of Justice contract. 
 
Jo started with the business this week. At Mitie she was Minor Works Senior Manager and, before that, Minor Works Process and Performance Manager. 
 
The hire is a clear statement of intent from a division that launched less than a year ago and has already built a steady order book, delivering work across the length of the UK and moving into new sectors including factories, education and manufacturing. 
 
Based in Redditch, Worcestershire, Jo also strengthens MFG's senior presence in the Midlands and is within touching distance of MFG’s Birmingham office base. 
 
Her appointment follows that of Laura Stokes, who joined MFG FM as Minor Works Coordinator in June, also from Mitie's Home Office and Ministry of Justice contract. 
 
Mike Barker, Operations Director at MFG, said: "Jo is a serious signing for MFG, and I don't say that lightly. She has spent almost five years running minor works on one of the most demanding contracts in the sector, where standards, security and response times are not up for negotiation. That is exactly the discipline we want at the heart of MFG FM. 
 
"We have built a strong order book in our first year on the back of the reputation our construction division has earned over 20 years. With Jo on board, we can take on bigger and more complex programmes with complete confidence. Clients should take note. This appointment tells you exactly where MFG FM is heading." 
 
Jo Suffolk said: "Joining MFG was an easy decision. You can see from the outside how quickly the FM division has grown, and the reputation behind it, and I wanted to be part of that. I’ve known of MFG for some time and having spoken to the team, I can see the direction of travel the company is going in. 
 
"Minor works is where clients really judge you. It's the reactive job, the small fix, the work that has to be right first time, every time. I've spent the last few years building the processes that make that happen at scale, and I can't wait to bring that to MFG's clients. 
 
"Being based in Redditch means I can be on the ground with clients across the Midlands and well beyond. It's a brilliant time to join the business and I'm ready to get stuck in." 
Ends.